Terms of sale

Thank you for your interest in our products. These terms of sale govern your purchase of products from our website. By placing an order, you accept these terms in full. If you do not agree with these terms, please do not make a purchase on our website.

Products and prices

The products available for purchase on our website are described as accurately as possible. Product images are provided for illustrative purposes and may differ slightly from the actual product due to the handcrafted nature of our pieces. The prices shown on our website are in euros and may be changed without prior notice.

Orders

By placing an order on our website, you provide us with the personal information required to process your order. You guarantee that all information provided is accurate, complete and up to date. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

Payment

Payment for the products you have ordered must be made at the time of purchase. We accept payment by credit card, PayPal, or any other payment method specified on our website.

Shipping and delivery

Please refer to our Shipping Policy for more information about delivery methods, delivery areas, shipping and delivery times, as well as shipping costs.

Right of withdrawal

As a European customer, you have the right to withdraw within 14 days of receiving your order. Please refer to our Returns Policy for more information on how to exercise this right.

Warranty

We guarantee that our products are free from manufacturing defects. If you experience an issue with a product you have purchased, please contact us and we will do our best to resolve the problem.

Limitation of liability

To the fullest extent permitted by law, we disclaim any liability for direct, indirect, incidental, special, consequential or punitive damages arising from the use of, or inability to use, our products.

Changes to the terms of sale

We reserve the right to modify these terms of sale at any time, without prior notice. Any changes will take effect as soon as they are published on our website. We encourage you to review these terms regularly to stay informed of any updates.

Contact

If you have any questions or concerns regarding our terms of sale, please contact us at info@sekiartisanal.com.